Product Updates

Hello World: Orum Goes Global with AI Dialing

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Parker Tinsley
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Expanding your pipeline globally should drive growth—not drain resources. Yet too often, the inefficiencies and compliance challenges of international calling make scaling feel out of reach.

Over time, Orum has grown from 60 to now 160+ supported countries and regions, through that, we’ve steadily removed those barriers that complicate International Calling. And now, it’s time to say hello to the world—in every language.

With Orum, your sales team can start real live conversations in global markets, connecting with prospective customers anywhere in the world.

Built by sales for sales, our mission is to empower salespeople to achieve more –with this update Orum customers are now unlocking revenue opportunities worldwide!

How Orum's International Calling works:

  • Unlock Global Markets: Click-to-call, Power dial, and Parallel dial into 160+ countries and regions, increasing your productivity by 5x
  • AI-Powered Language Detection: Orum’s AI now detects real human connections in all major languages, with the power of true localization for regional variations (Mexican Spanish vs. Spain Spanish).
  • Capture Every Conversation: Orum’s global AI features like AI Call Notes and Objection Detection capture detailed call insights, enabling reps to add meaningful follow-ups easily.
  • Ironclad Compliance Controls: Orum helps your organization better meet global and local regulatory standards with region-specific call recording and monitoring controls.
Alyssa Dougherty testimonial

Orum’s AI bridges global borders

Orum’s AI language detection makes connecting with global prospects seamless. This isn’t just any AI—it’s reliable, measurable, and lightning-fast, bridging you to prospective customers with the same speed you already know and love in any language.

We’ve loaded it with languages like Spanish, Portuguese, German, and French—with many more coming soon! This multi-language detection unlocks all the dialing automation that you’re used to, like detecting and skipping voicemails and bypassing dial-trees. It also unlocks Parallel Dialing into countries and regions with these newly supported languages.

The best part? Orum’s AI goes beyond basic language detection, adapting to regional nuances— whether a Spanish speaker answers in Mexico, Spain, or even Columbia. Orum understands the difference.

Orum’s AI Parallel Dialer allows you to call multiple international numbers at once and will only connect you when a real human has been detected.

Productivity power beyond the Dialer

Orum's new global AI generative features capture every detail from your call, regardless of the language. This means you can focus on the conversation and we'll take care of the rest. Here's how it works:

AI Call Notes

Every call is automatically transcribed in its original language, so reps can review with ease. And for seamless CRM entry, notes are translated into English—perfect for consistent visibility across teams.

Preview of Orum's AI Call Notes
Orum’s AI generates Call Notes from the local language to English, making it easy to copy and paste to your prospect’s details and sync back to your CRM.

AI Objection Detection

Catch objections in real-time, no matter the language. Calls are logged with timestamps, making it easy to revisit specific moments for powerful coaching insights.

Call transcriptions will be captured in the language of the conversation and AI Objection Detection will identify the specific objection the rep encountered, the timing, and the specific details that were mentioned.
Call transcriptions will be captured in the language of the conversation and AI Objection Detection will identify the specific objection the rep encountered, the timing, and the specific details that were mentioned.

How does Orum give you control over global compliance?

For any sales team calling internationally, staying on top of global and local regulations can feel like navigating a maze. Orum’s approach to compliance is all about flexibility, empowering your team to meet regional standards where they need to.

With robust controls, you have options for call recording and monitoring settings, plus the ability to toggle our AI Gen tools on and off as needed. Orum maintains SOC 2 Type 2 and enterprise levels of ISO certifications, providing a solid foundation for secure, compliant outreach across borders.

Testimonial from Taylor Canfield, BDR at Trusted Tech

Ready to go global?

With Orum’s new international capabilities, your team can now reach people anywhere in the world.

For region-specific documentation and guidance on equipping your team with local numbers, check out our Help Center.

If you’re ready to say hello to the rest of the world, request a demo today.

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