Usability is a subset of user experience.

Jodi mentioned to me earlier today that although our marketing material is focused on usability, our real focus was not so narrow–or so expert. We have a wide range of skills in the office, and I’m the only one that’s ever focused on usability per se, and even I haven’t done that much in terms of advanced research. Continue reading “Usability is a subset of user experience.”

Upgrades don’t have to be big!

I wish some software maker (and this includes web apps) would come out with an upgrade that made their application smaller, less feature-rich and more stable. The new iTunes has some really sweet functionality (I love browsing albums now), but I can’t upgrade it on my home media center because it’s also a resource hog. Continue reading “Upgrades don’t have to be big!”